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FUJITSU

Artificial Intelligence 

The next wave in digitalisation

Today, a powerful new digital technology is emerging - Artificial Intelligence (AI).
Previous waves of digitalisation have delivered ubiquitous broadband, internet access for billions of people worldwide, mobile connectivity, and the Internet of Things (IoT) which has opened the door to a wealth of data and information. Now, by creating a real-time dialogue between people, things and information, we are entering a hyperconnected era where AI can be applied in real, everyday business situations.

The world will never be the same again. In many cases, from handwriting recognition to passing mathematics exams, AI has already proven more accurate than human experts. However, that’s not to say humans will be replaced by machines. With machines able to tackle more and more mundane tasks, workers will be enabled to focus on areas that add more value.

Artificial Intelligence and Fujitsu

The impact of AI on our lives may not be something that we will notice or appreciate overnight, however, one thing is clear - its progress is constant and inevitable. It’s only when we step back that we see how far we’ve already come, and appreciate the journey that’s still ahead.

Fujitsu Zinrai brings together diverse AI techniques and development threads. Zinrai itself is neither a service nor a product, but a collective framework for the broad family of AI capabilities that are available to Fujitsu customers.

Zinrai AI provides a human-centric approach to the co-creation of services and solutions. It utilises ‘best of breed’ global technologies that have been developed and deployed to meet ever-growing customer challenges. By combining the strength of Zinrai AI development with carefully selected partner capabilities, we are able to deliver optimal AI supported solutions that overcome the challenges our customers face.

With our Zinrai AI offering we add a wide range of value-added services to the Fujitsu portfolio - which is focused on enabling customers to digitalise with confidence.

Transforming your industry with AI

In the business world, AI is radically transforming many industries. With its ability to identify patterns and detect anomalies in mountains of digital information it’s adding a new dimension, and once trained, it’s tireless in processing many standard tasks. For example – by adding AI to service desks and call centres, staff are freed from performing low-level, monotonous tasks, and are enabled to focus on addressing more complex technical problems/complicated requests, or delivering an enhanced customer experience/improved customer care.
Here are just examples...

Today, manufacturers are taking advantage of the benefits offered by AI – for example, machines can now take on monotonous tasks such as looking for defects in product manufacturing. As information on the manufacturing process is often widely dispersed throughout the factory environment, AI can be used for data collection and analysis to enable the stable production of high-quality products. Not only can machine learning improve accuracy levels, it can also reduce the time needed to analyse results. Within the area of predictive maintenance, AI can also identify the likelihood of product failure in the field.

Healthcare is starting to take advantage of the benefits of artificial intelligence. Since this is a field that generates large quantities of clinical data, AI is perfectly suited to extracting insight by analysing this input. For example, Fujitsu’s advanced clinical research information system HIKARI (which means ‘light’ in Japanese) uses AI to provide clinicians with insight to aid their decision-making, which is a perfect example of human-centric innovation and how AI is helping to create value for people and society.

Today, within both smart cities and the public sector the use of AI is rapidly growing - for example, surveillance cameras are increasingly active in solving incidents.

Fujitsu Zinrai technology is already being utilised for people and vehicle image analysis. Movies or still images taken with surveillance cameras installed around cities are being analysed using the latest AI technology to identified vehicles by type, model and colour, to support the discovery of stolen vehicles. In addition, image recognisers can detect information about people such as sex, clothing colour, and personal belongings to support the detection of suspicious persons.

In addition, it is also being used for large city events to facilitate connecting the necessary number of security personnel based on the number and flow of people.

One of the true strengths of AI is in the field of pattern recognition and analysis. Today, financial institutions are using artificial intelligence to model the potential direction of stock markets. AI is also extending the capabilities of analytics platforms - for instance, at Fujitsu, we have undertaken a proof of concept to analyse signatures to help detect fraudulent patterns. In addition, we’ve also been talking to banks about the use of facial recognition in ATMs - not only to improve security but also to personalise services.

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