StorTrec is a service and support organisation focused on the data storage industry. Founded in Germany in 2001, the UK company was created in 2009. Working closely with manufacturers and channel partners in each country, StorTrec provides a range of remote and 24x7 on-site support including phone support, spare parts management and technical training for field technicians. StorTrec also provides professional services for back-up, archiving and storage virtualisation environments. StorTrec also provides complete vendor fulfilment services such as dispatching services (technician and spare parts), L1 and L2 help desk support, and performs configuration and assembling as well as logistical services.
Technical field services
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